FAQs

SHOPPING FAQs

WHERE IS YOUR SALE LOCATED?

During our sale times (click HERE to go to our sale calendar), we are located at the Morocco Shrine Center (click HERE to go to the map).

ARE YOU A STORE?

No, we are not a store. We are a bi-annual sale. Please sign up for our mailing list by entering your email in the box to the right to be notified of our next sale!

DO YOU CARRY INVENTORY THROUGHOUT THE YEAR?

No, at this time, we only sell items during our sale times.

DO YOU CHARGE PARKING OR ADMISSION FEES?

No, admission and parking are free!

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

VISA, MC, Discover, AmEx, and of course, cash. Anything but a check.

CONSIGNOR FAQs

WHEN IS THE LAST DAY TO REGISTER FOR THE SALE?

Saturday, August 26, 2017 at 10:00pm

I ALREADY HAVE A CONSIGNOR NUMBER. DO I HAVE TO RE-REGISTER FOR THIS SALE?

Yes, everyone must register for each sale. However, even though you will re-register, you will keep the same consignor number you were originally given. We ask that you register for each sale you plan to participate in. That way we will know how many consignors are coming and can plan accordingly. You can also pick your drop off time!

I CAN'T REMEMBER MY CONSIGNOR NUMBER! HELP!

If you do not remember your consignor number, the system will email it to you. If you do not remember your password, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we can get all of this information for you so that you can register.

I CAN'T SELECT A DROP OFF TIME/VOLUNTEER SHIFT! HELP!

The website disables on Saturday night prior to the sale so that we can turn it around to take in and sell. If you have not already picked a drop off time, just come in on Sunday 1pm – 6pm or Monday 9am – 6pm. If you are interested in volunteering, please call us at 321-FKJAX05/321-355-2905.

WHAT IS THE CONSIGNOR FEE USED FOR?

The $12 consignor fee helps offset some of the facility, advertising and insurance costs. The participation fee is paid on a per-sale basis and is non-refundable. It is paid via PayPal at the time of registration.

CAN I CHANGE MY PRICE OR DISCOUNT DURING THE SALE?

Please contact us immediately if you need to change an amount on an item or offer a discount. Do not alter the tag by crossing off or writing on it.

CAN YOU STORE MY ITEMS IF I CANNOT MAKE IT TO PICK UP DAY?

No. We rent our location only for those designated dates and must vacate. After 2PM, items are then donated to charity and your check is mailed.

CAN I JUST DROP OFF MY ITEMS WITHOUT HAVING THEM READY?

No, items will need to be prepared and ready for drop off; however, we do offer a tagging service that will prepare and drop off for you. More information can be found HERE.

VOLUNTEER FAQs

I WANT TO VOLUNTEER BUT I CAN'T WORK THE HOURS LISTED. CAN I DO SOMETHING ELSE?

Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for alternative volunteer opportunities.

CAN I BRING MY FRIENDS/FAMILY TO VOLUNTEER?

Yes, they can work for incentives too. Volunteers do not have to be a registered consignor, but do need to register as a volunteer. Please do not bring young children to your volunteer shift. More information on volunteering can be found HERE.

Vote for us for best consignment sale!

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Referrals

Please spread the word and help Finders Keepers grow by emailing a link to our website to your friends, neighbors, and family. We appreciate your help! PLUS For every new consignor that lists you as their referral source on their registration form, your name will be entered into a drawing for money-off coupons for the sale.  The more referrals you give, the more times your name goes into the drawing! Click here to email your friends!