FAQs
SHOPPING FAQs
WHERE IS YOUR SALE LOCATED?
During our sale times (click HERE to go to our sale calendar), we are located at the Former Bealls near Regency Square Mall (click HERE to go to the map).
ARE YOU A STORE?
No, we are not a store. We are a bi-annual sale. Please sign up for our mailing list by entering your email in the box to the right to be notified of our next sale!
DO YOU CARRY INVENTORY THROUGHOUT THE YEAR?
No, at this time, we only sell items during our sale times.
DO YOU CHARGE PARKING OR ADMISSION FEES?
No, admission and parking are free!
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
VISA, MC, Discover, AmEx, and of course, cash. Anything but a check.
CONSIGNOR FAQs
WHEN IS THE LAST DAY TO REGISTER FOR THE SALE?
Consignor registration for the Spring/Summer 2023 event closes on June 1st at 6pm.
I ALREADY HAVE A CONSIGNOR NUMBER. DO I HAVE TO RE-REGISTER FOR THIS SALE?
Yes, everyone must register for each sale. However, even though you will re-register, you will keep the same consignor number you were originally given. We ask that you register for each sale you plan to participate in. That way we will know how many consignors are coming and can plan accordingly. You can also pick your drop off time!
I CAN’T REMEMBER MY CONSIGNOR NUMBER! HELP!
If you do not remember your consignor number, the system will email it to you. If you do not remember your password, please contact us at info@finderskeepersjax.com and we can get all of this information for you so that you can register.
I CAN’T SELECT A DROP OFF TIME/FINDERS FRIENDS TEAM MEMBER SHIFT! HELP!
The website disables on Thursday night prior to the sale so that we can turn it around to take in and sell. If you have not already picked a drop off time, just come in on Saturday or Sunday from 1pm – 4pm. If you are interested in joining the Finders Friends Team, please email us at info@finderskeepersjax.com.
WHAT IS THE CONSIGNOR FEE USED FOR?
The $12 consignor fee helps offset some of the facility, advertising, and insurance costs. The participation fee is paid on a per-sale basis and is non-refundable. It is paid via PayPal at the time of registration.
CAN I CHANGE MY PRICE OR DISCOUNT DURING THE SALE?
Please contact us immediately if you need to change an amount on an item or offer a discount. Do not alter the tag by crossing off or writing on it. We have label printers available for the duration of our event and can print a new barcode!
CAN YOU STORE MY ITEMS IF I CANNOT MAKE IT TO PICK UP DAY?
No. We rent our location only for designated dates and must vacate. After 5pm on Sunday, June 11th, items are donated to charity. No exceptions!
FINDERS FRIENDS TEAM FAQs
I WANT TO JOIN THE FINDERS FRIENDS TEAM BUT I CAN’T WORK THE HOURS LISTED. CAN I DO SOMETHING ELSE?
Please email us at info@finderskeepersjax.com for alternative team member opportunities.